Get Answers For All Your Questions

Need help with your device or app? Whether it’s setting up your router, troubleshooting your phone, or managing our mobile app, we’ve got you covered. Check out quick guides, updates, and how-tos for all your hardware and software needs.

Home Self Install - Quick Set Up

  • Unbox Your New Ultimate Wi-Fi System:
    Remove all components from the packaging. 
  • Move Your Connections:
    Disconnect the Ethernet cables from your old router and plug them into the same ports on the back of your new system. 
  • Power Up: 
    Plug the power cord into your new system and then into a wall outlet. Allow up to 10 minutes for the system to boot. 
  • Check the Light: 
    A green or blue light means your installation was successful. Next, open the CommandIQ Wi-Fi App to personalize your network and enable features. 

Residential Support

Access all the tools you need to enhance, operate, and secure your home network. From setting up the CommandIQ app to protecting your family from cyber threats with ProtectIQ, our support resources have you covered. Learn how to prioritize bandwidth for your home office, extend your Wi-Fi to the patio with GigaSpire systems, and use ExperienceIQ to create a safe online environment for your children.

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Business Support

Support your small business with a network solution purpose-built for your success. Our guides help you master the CommandWorx app to manage isolated networks for your staff, customers, and point-of-sale systems. Learn how to maximize uptime with Network Resilience (cellular failover), customize your branded guest portal to engage visitors, and secure your operations with an integrated firewall.

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